Terms and Conditions

This 'Terms and Conditions' document ("T&C") governs the end users' ("You/Your/User") access to and use of 'MyStudeo Platform' (which term shall be deemed to include the internet and mobile website www.mystudeo.in as well as its mobile application and any other means to access the same from time to time) and the services offered thereunder.

The MyStudeo Platform is owned and controlled by Beyond Media, having its registered address at 6, Priyanath Banerjee Street, Kolkata -700009 (hereinafter referred to as " Beyond Media/Us/Our/We "). Through the MyStudeo Platform, Beyond Media provides to You information in relation to teaching and events that are organized by third-party entities including but not limited to the dates, venue, course and ticket pricing and other teaching or event-related information, and facilitates sale of tickets as well as the online classes to You.

This T&C, along with the ‘Privacy Policy’ (available here) which constitutes an integral and inalienable part of the T&C, and any other applicable policies published on the MyStudeo Platform, comprise a binding agreement between You and Beyond Media. The ‘T&C’, ‘Privacy Policy’ and any such applicable policies constitute an electronic record under the Information Technology Act, 2000 as amended and the relevant rules made thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws.

Your use of the MyStudeo Platform and the services provided thereunder shall be governed by this T&C as well as any other applicable policies published on this MyStudeo Platform, including but not limited to the Privacy Policy. Your use of the MyStudeo Platform whether for the purpose of transacting through MyStudeo Platform or otherwise, implies Your consent to the provisions of this T&C as well as any other applicable policies, including but not limited to Beyond Media’s use of any information provided by You for the purpose of Your use of the MyStudeo Platform. Beyond Media hereby reserves the right to modify, add or delete any part of this T&C without any prior written notice/ intimation to You. It shall be Your sole responsibility to periodically review this T&C and all other applicable policies published on the MyStudeo Platform for any revisions thereto. If You do not agree to any of the revisions made to this T&C by Beyond Media, You must discontinue further access and use of the MyStudeo Platform and the services provided thereunder. You agree and acknowledge that such discontinuance of access to and use of the MyStudeo Platform and the services provided thereunder will render the T&C inapplicable from such date of discontinuance only; however this T&C will remain applicable to all instances of use by You of MyStudeo Platform and the services provided thereunder prior to such date of discontinuance.

It is clarified that terms and conditions specific to an event or class in respect of which Beyond Media has facilitated sale of tickets through MyStudeo Platform (“Event”) or enrolment in classes (“Teaching”) shall be published on the event/classrom page accessible on the MyStudeo Platform. Beyond Media publishes such information as provided by and on behalf of the organizer associated with such Event (“Event Organizer”) or Teachers associated with such classes (“Online Tutors/Coaches). In the event of any conflict between the Event and Class related terms and conditions, and this T&C, User agrees that the Event and Class related terms and conditions shall prevail and be binding on the User at all times.

CANCELLATION

In case of cancellation for bookings with cancellation protect in relation to an Event (as applicable) or any online Class (as applicable), the User will not be entitled to a refund of ticket or course price.

Bookings made online on MyStudeo Platform cannot be cancelled via an offline mode either being the box-office or stores.

Partial cancellation of any booking is not allowed.

COPYRIGHT

The entire content included in the MyStudeo Platform, including but not limited to text, graphics or code is copyrighted as a collective work under the Indian and all other copyright laws of the world, and is the sole property of Beyond Media or is appropriately licensed by Beyond Media from the relevant owners thereof. At no point of time, will the User have any rights and/ or claim to have acquired any rights in and to any part or portion of the MyStudeo Platform and/ or any content contained therein, in any manner whatsoever. 

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the MyStudeo Platform solely for Your own non-commercial use, or to place an order with MyStudeo Platform or to purchase MyStudeo Platform products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the MyStudeo Platform is strictly prohibited, unless specifically authorized by Beyond Media in writing.

TRADEMARKS

All trademarks, service marks and trade names of ‘MyStudeo' used on MyStudeo Platform are trademarks or registered trademarks of Beyond Media Entertainment, as the case may be. At no point of time, will the User have any rights and/ or claim to have acquired any rights in and to any part or portion of the ‘MyStudeo’ trademarks and/ or logos, in any manner whatsoever. 

PAYMENT METHODS

We accept for INR (Indian Rupee)


1. Net Banking (All Indian Banks)
2. Card (Visa, MasterCard, RuPay and Maestro)
3. UPI/ QR
4. Wallet (Mobikwik & more)
5. Pay Later (ICICI Bank PayLater)

For other Currency


1. Card (Visa, MasterCard, RuPay and Maestro)

PRICING, AVAILABILITY AND SEAT CONFIRMATION

MyStudeo Platform is a ticketing and online classroom platform and sells tickets and online teaching on behalf of Event Organisers and Teachers and therefore has no control on its availability and pricing.

SECURITY PRECAUTIONS

Mystudeo Platforms have stringent security measures in place to protect the loss, misuse, and alteration of the information under Our control. Whenever You change or access Your account information, We offer the use of a secure server. Once your information is in Our possession We adhere to strict security guidelines, protecting it against unauthorized access.

After the payment is complete, You will receive a confirmation page or email that will confirm your booking for the event or the course.

If You do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, please get in touch with our customer service department to confirm whether the order has been placed or not. We don’t want You to lose money in case You assume that an order was not placed because you failed to receive confirmation.

While purchasing tickets for events, You are limited to a specific number of tickets You can buy per event.

CANCELLATIONS, EXCHANGES AND REFUNDS

TicketsTickets once sold cannot be exchanged, cancelled or refunded. Please make sure You check the time and location before You book Your tickets. But we’d still advise You to read the terms and conditions for each Event regarding exchange, refund and cancellation. If an Event is cancelled or postponed and the Event Organisers of such Event agree on issuing a refund for the tickets, it shall be the Event Organiser's sole responsibility to contact You and process the refund and Beyond Media shall have no liability in this regard.

Online ClassesSlots for online classes once sold cannot be exchanged, cancelled or refunded. Please make sure You check the time and location before You book your slot for an online class. But we’d still advise You to read the terms and conditions for each class regarding exchange, refund and cancellation. If a class is cancelled or postponed and the teacher of the agree on issuing a refund for the classes, it shall be the sole responsibility of the teacher to contact You and process the refund and Beyond Media shall have no liability in this regard.

DELIVERY

Events and ClassesEmail confirmation: Your booking confirmation will be sent via an email. This will also be reflected in the My Subscription section of MyStudeo. At the time of the event or class, clicking on the event or class link from MyStudeo will take You to the live event or class as per the selection.

No physical ticket will be issued by MyStudeo platform.